The Lagos Metropolitan Area Transport Authority has responded to a viral video in which some commuters lamented their experience in using one of the state’s regulated transport services.
In the video, the ladies claimed that they were asked to make payments into a personal bank account instead of going through the official route of loading their cowry cards with official POS machines to commute by train.
However, in a press statement, by Kolawole Ojelabi, Consultant, Corporate Communication, LAMATA, has weighed in on the development and clarified on the official process for using it’s services. The statement reads:
The Lagos Metropolitan Area Transport Authority (LAMATA) is aware of a viral video in which a group of ladies claimed that an official asked that payment for train ride should be made to a personal bank account due to their inability to make payment via available POS machines arising from POS network downtime.
For the avoidance of doubt, any ride on regulated public transport in Lagos State is paid for using the Cowry Card.
To load a Cowry Card, commuters may either use a POS machine, load money from their personal account to a wallet linked to the Card, or to a designated collecting account by the service provider, Touch and Pay Limited.
Each train station has a unique account number attached to it. For instance, Marina Station account would read “COWRY MARINA” to enable the provider to determine from which station payment was made.
No transfer should be made to any personal account under any guise.
While the state government appreciates concerted efforts to ensure probity in all official transactions, the claim in the viral video does not define or represent the services offered on the Lagos Rail mass Transit (LRMT) Blue Line system from Marina to Mile 2.
In case of any infraction in the system by anyone, kindly send email to info@lamata-ng.com or call/SMS/WhatsApp +234-909-952-6282
For more information, please contact:
Kolawole Ojelabi
Consultant, Corporate Communication
Lagos Metropolitan Area Transport Authority (LAMATA)
LAMATA PLACE,
KM 15, Ikorodu Road,
Ketu-Ojota Cloverleaf Interchange, Ketu, Lagos
Tel: +234-803-855-6452, 809-449-9138
Email: kojelabi@lamata-ng.com
Website: www.lamata-ng.com
